Customer service jobs are one of the most popular work from home job categories on the internet for good reason.
The majority of customer service agent tasks can be completed from a home office by connecting to communications tools via the internet. Customers’ first point of contact is customer service representatives. To provide a positive customer service experience, they provide information or answer questions about products or services, as well as handle and resolve complaints.
Online customer service agents are in high demand right now. We’ve seen an increase in the number of companies hiring for customer service representative jobs in recent months.
The majority of customer service work from home positions are entry-level. As a result, you won’t need a lot of experience to get hired. There are also ways to advance your remote customer service career. You may begin with a work-from-home phone job, but you could eventually advance to supervisor, manager, or department head.
Before you decide that phone jobs or customer service aren’t for you, think about all of the benefits. Then take a look at this list of 8 customer service jobs with benefits that you can do from home.
Apple hires customer service representatives to provide product support from the comfort of your own home on a regular basis.
They do have a robust work-from-home benefits package that includes paid time off, generous Apple product discounts, and plenty of room for career advancement.
You have the opportunity to advance into management positions, which come with better benefits and pay.
Depending on experience, pay ranges from $15 to $25 per hour.
One of the top five largest commercial banks in the United States is U.S. Bank. U.S. Bank is owned by U.S. Bancorp, a Fortune 500 company that provides a wide range of services, including savings and checking accounts, insurance, mortgage and refinance, investing and wealth management, and loans.
TTEC is a global business process outsourcing company with offices all over the world. It aims to bring humanity and technology together to help clients deliver excellent customer experiences, build customer loyalty, and grow their businesses. TTEC has nearly 20,000 home-based employees around the world.
Amazon, a well-known company, offers both full-time and part-time telecommuting job opportunities, the majority of which are in the field of customer service.
Starting pay ranges from $10 to $12 per hour, and training takes place at home.
Amazon also has excellent work-from-home opportunities with benefits such as medical, dental, and vision coverage, as well as vacation days and stock purchase options.
The catch is that only residents of certain states are eligible to work for Amazon.
Transcom is a global firm that specializes in customer service, sales, technical support, and credit management. Transcom employs nearly 30,000 people and works with over 350 international brands across a range of industries, including financial services, media, telecommunications, travel, and retail.
This company hires part-time agents to answer customer calls.
Answer inbound calls and assist Amex cardholders as a Virtual Customer Care Representative. Callers may have product or service-related inquiries. You’ll pay attention to their problems and offer solutions. You might cross-sell products on occasion (but only when it’s appropriate).
American Express takes pride in the first-class service that their cardholders are entitled to. With each customer interaction, you’ll reinforce this level of service. Employees, thankfully, share this satisfaction-oriented mindset. American Express pays well and provides a lot of benefits:
Part-time agents are eligible for benefits and free self-paced education at U-Haul University.
These agents also have access to U-credit Haul’s union and special discounts.
U-Haul wages are based on the minimum wage in the agent’s home state plus bonuses, resulting in a final hourly wage of around $15.
Support.com, as you might have guessed from its name, helps clients with technical support issues. To do so, the company hires remote agents all over the United States. These are tech-related positions originating from home phone jobs. However, there are also tasks for chat and email support. Support.com is able to provide tech support to both small and large businesses by utilizing remote agents.